About Natural Crystals

Q: Why does my crystal look different from the website photo?

A: Each crystal is uniquely formed in nature. Photos serve as a general reference for color and shape, but no two crystals are identical. While basic properties remain consistent (like amethyst being purple), exact patterns, inclusions, and color intensity will vary.

 

Q: What if I'm not feeling the crystal's energy?

A: Crystal energy experiences are deeply personal and subjective. We cannot guarantee specific energetic outcomes, as each person's interaction with crystals is unique. We encourage research and personal exploration of crystal properties before purchasing.

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Q: Are your crystals real/genuine?

A: Yes, all our crystals are 100% genuine and naturally sourced.

 

Q: How do I know which crystal to choose?

A: While we provide informational guides about traditional crystal properties, we recommend:

• Researching crystal properties beforehand
• Following your intuition
• Starting with beginner-friendly crystals
• Understanding that crystal selection is personal
• Reading our crystal guides and blog posts

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Q: How do I care for my crystals?

A: Basic care guidelines:

• Store in a safe place away from direct sunlight
• Clean with a soft, dry cloth
• Some crystals may be sensitive to water or sunlight—we recommend doing your own research on specific care requirements
• Handle with care to prevent chipping or scratching

 

Q: Do you provide certification for your crystals?

A: We currently don't provide individual certification papers. Our focus is on sourcing quality, genuine specimens.

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Q: Can you select crystals based on specific metaphysical properties?

A: Due to the subjective nature of crystal energy, we don't select crystals based on specific energetic properties. We encourage practitioners to:

• Trust their own intuition and expertise
• Make selections based on visible physical properties
• Understand that energetic resonance varies individually

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Q: Do you offer wholesale or bulk crystal purchases?

A: Yes, please contact our support team for wholesale inquiries.

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Product Specifications

Q: Why do crystal weights/sizes vary?

A: Natural crystals form uniquely, so slight variations in size and weight are normal. Listed measurements are approximate and may vary within reasonable margins.

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Q: Do you offer raw, natural, or polished versions?

A: Most crystals are available in various forms. Check individual product pages for available options.

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Important Disclaimers

About Crystal Energy & Properties

• We do not guarantee specific metaphysical properties or effects
• Crystal experiences are unique to each individual
• Returns based on energetic or metaphysical claims are not accepted
• Product selections should be based on physical properties and personal research
• We encourage responsible crystal practice and personal discretion

 

About Natural Variations

• Each crystal is unique and will have natural variations
• Photos serve as general references only
• Minor imperfections and inclusions are natural characteristics
• Size and weight may vary slightly from listed specifications
• Color intensity and patterns will differ between pieces

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Last Updated: January 2025