Shipping Policy
At StyleStori, we want to ensure your special accessory arrives safely and promptly. Please review our shipping policy for important information about delivery timeframes, shipping locations, and other relevant details.
Processing Time
Before your treasured item begins its journey to you, we carefully prepare each order through these steps:
- Item selection and packing: We carefully select your items and package them securely
- Quality control: Each piece undergoes a thorough inspection to ensure it meets our high standards
- Preparation for shipping: We prepare all necessary documentation and arrange courier pickup
This processing period typically takes up to 3 business days from the date of purchase.
Delivery Timeframes
We ship worldwide using reliable, cost-effective courier services that provide tracking information. Delivery times vary depending on your location:
- United States: 7-14 business days
- United Kingdom & European Union: 8-15 business days
- Rest of World (where available): up to 21 business days
Please note that these timeframes are estimates and may vary due to factors beyond our control, such as customs processing or local delivery conditions.
Shipping Exclusions
While we strive to reach customers globally, we currently do not ship to the following locations:
- Mexico
- Brazil
- Countries in Africa
- Russia
- India
- Most of Asia
If you encounter an error during checkout or see no shipping options available, it indicates we cannot deliver to your address. Please contact our customer support team for assistance or alternative options.
Customs, Taxes, and Fees
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. As the recipient, you are responsible for paying these additional charges. Please note:
- These fees are not included in our shipping costs
- Payment may be required before package delivery
- We cannot predict the amount of these charges as they vary by country
- Check with your local customs office for specific information about potential fees
Lost or Stolen Deliveries
While we take every precaution to ensure safe delivery, StyleStori is not liable for packages that are lost or stolen after the courier confirms delivery. In such cases:
- You may file claims directly with the courier service
- We can provide proof of delivery upon request (subject to courier capabilities)
- Our team will assist by providing necessary documentation for your claim when available
Please contact us promptly if you believe your package has been lost or stolen so we can help you resolve the situation.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information. If you have any questions about your shipment, please don't hesitate to contact our customer service team with your order number for assistance.